Patient Recall Campaigns

For Medical Practices

HIPAA-Compliant, Personalized Outreach that Brings Patients Back and Strengthens Long-Term Retention

Bring Back Inactive Patients and Boost Your Bottom Line

Every practice loses patients, not because they’re unhappy, but because life gets busy. Blue Orchid Marketing’s Patient Recall Campaigns re-engage those patients through thoughtful, HIPAA-compliant outreach that brings them back to your office and drives measurable growth for your practice. Our clients enjoy predictable, recurring revenue from these campaigns, guaranteed. If your practice does not turn a profit from this service within the first year, we’ll continue the service at no cost until you do.

What is a Patient Recall Campaign?

A patient recall campaign is a structured outreach program that re-engages inactive patients through a combination of personalized letters & follow-up emails, generating predictable revenue for medical practices.

Why Patient Recall
Campaigns Matter

Across healthcare specialties, thousands of patients fall through the cracks every year. They forget to book follow-ups, miss annual exams, or delay care because other priorities get in the way.

Our patient recall campaigns solve this problem by:

Re-engaging inactive patients who already know and trust you

Filling schedules without expensive new patient acquisition costs

Strengthening continuity of care and patient outcomes

Generating steady, measurable ROI year after year

Why Patient Recall
Campaigns Matter

How our patient
Recall Program Works

We manage the entire outreach and re-engagement process so your team can focus on care.

Personalized Hardcopy Letters

Our HIPAA-compliant patient outreach process begins with a condition-specific letter mailed directly to patients at home.

Follow-Up Emails

Monthly emails provide customized educational resources and convenient scheduling prompts to make it easy for patients to rebook.

Scaling Over Time

Each month, 100 new inactive patients (typically 14 – 60 months since their last visit) are added to the program. By the fourth month, we are consistently reaching 300-400 inactive patients every month. As more patients qualify as inactive over time, the program creates a steady stream of new opportunities for your practice.

Roi you can
count on

Patient recall is one of the most profitable forms of medical marketing because it focuses on reactivating people who already know your practice (and likely enjoyed your services).

  • For podiatry practices, our average client ROI on an annual basis is ~$96,000, based on a per-visit value of $125.
  • For specialties with higher-value visits, such as orthopedics, dentistry, or aesthetics, ROI can be significantly higher.

With Blue Orchid Marketing, patient recall becomes a reliable revenue stream that grows month over month and year after year.

Why Practices Choose Blue Orchid Marketing

Healthcare providers choose Blue Orchid Marketing (and stay with us!) because we deliver more than software.
We deliver results.

HIPAA-Compliant
Every communication respects patient privacy

Custom EHR Integration
Secure data segmentation and automated outreach

Multi-Channel Outreach
Personalized letters and professional emails designed for results

Proven Experience
Trusted by medical professionals nationwide for more than 20 years

Transparent Reporting
Track ROI with clear, ongoing reporting

Our Philosophy:

No One-Size Fits All

Every practice is unique, and your marketing should be too. Blue Orchid Marketing creates individualized strategies built around your goals, specialties, and patients. Regardless of your specialty, your campaigns should always feel authentic and specific to you and your practice.

Frequently Asked Questions

It is a program that identifies inactive patients and re-engages them through personalized letters and follow-up emails, leading them back into care.

Every client turns a profit within the first 12 months, or we continue managing the program at no cost until you do.

After setup, most practices begin rebooking inactive patients within 60 to 90 days, depending on patient volume and responsiveness.

We add 100 new inactive patients to your 4-step campaign each month. By month four, you are communicating with up to 400 inactive patients monthly.

Yes. Any specialty that benefits from recurring or annual visits, including dentistry, veterinary, orthopedics, dermatology, and more.

Yes. All outreach is HIPAA-compliant, and patient privacy is protected at every step.